RHIOnet grants authorized members secure access to information through an intuitive web-based interface, while its distributed architecture and use of open standards assure adaptability, interoperability, and expandability for the future. Through RHIOnet, APP Design is delivering projects that process millions of transactions 24×7.
RHIOnet provides a robust security model to protect confidential information. Its extensive reporting capabilities allow monitoring of all activities. RHIOnet has an optional repository to hold information until an on-line interface is available. RHIOnet’s technology is highly scalable, and it is currently delivering over 5 million transactions per month to more than 35,000 users.
RHIOnet connects patients, providers and payers to administrative and value-added services by serving as the community portal for all communications. Users can access information, make queries, send secure administrative transactions and emails or connect to third party services through the community portal.
RHIOnet has the ability to provide “single sign-on” functionality. The solution can look up the proper login ID and password for the given host at the time of the transaction, alleviating the need for the user to remember multiple logins and passwords for multiple host systems.
RHIOnet provides real-time routing of any transaction. Its architecture delivers high performance and minimal latency and allows for redundant services for reliability and scalability. The solution’s Intermediary Database can receive batch data from information sources and deliver online responses to user queries.
Since not all information sources are available in real time, RHIOnet can query a “stand-in” database which is periodically refreshed by payer or provider data files. The RHIOnet Intermediary Database can replace current multiple database architectures with a single, more easily maintained model. The solution also can easily incorporate multiple off-line data stores, each residing at the data provider’s site.
Electronic Patient Consent (eConsent)
Once a paper form, electronic patient consent allows patients to provide consent for personal health information, electronically.Examples of locations or topics include: consent to share personal health information in an Health Information Exchange (HIE), consent in an emergency rooms, physician practices or hospitals, and consent for advanced directives.
Educational Story Engine
The educational story engine provides a consistent, engaging education platform for any topic and for any audience. Paired with our eConsent solution, the story engine provides meaning education for an informed consent decision.
As an additional security measure used to access the community portal and as an addition to a password, users are asked to enter a personal identification number sent to their phone or to a special device, this is called two factor authentication.
The Password Management application allows users “in house” to reset passwords
Provider Demographics Updates
PDU eliminates calls and forms between providers and payers with online updates such as change in location, phone number, e-mail or tax ID number.
Audit Trails record user names, transaction, information source, status, and time of each transaction, as well as transaction dependent information such as patient name for relevant queries.
This service provides accounting reports for patients to track who sees their personal health information after providing consent to an HIE.