APP Design solutions save provider organizations $2.4 million over the past year, as featured in Health Management Technology article " Transaction Portal Cuts Costs".
From the article:
One of the members, Buffalo, N.Y.-based Kaleida Health System, is recovering $120,000 a month—$1.44 million annualized—in copays that were previously not collected due to the lack of information about member eligibility and copays, reports Fran Meyer, chief information officer at Kaleida Health System. Also, Catholic Health System in western New York is recovering $82,000 a month—$984,000 annualized—in copays that were previously lost, says Jeffrey Baughan, chief information officer at Catholic Health System.
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Payer organizations also benefit from WNYHealtheNet. HealthNow, a WNYHealtheNet payer participant, realized a significant increase in transactions while reducing the amount of calls and costs associated with its call center volume for inquiries by enabling additional access to online information, according to Gary Kerl, chief information officer of HealthNow and BlueCross BlueShield of Western New York.
The improved efficiency of this new system, and the reduced volume that needed to be handled by the call centers, enabled HealthNow to avoid call center costs of nearly $20,000 a month and eliminated the need for $8,600 a month in dial-up lines. Combined, these efforts reduced annual costs to date by more than $340,000.
About Eliginet/APP Design — APP Design Group builds enterprise class systems delivering information from disparate sources using Internet technologies. APP Design’s Eliginet product is the provider information delivery platform for WNY HealtheNet.
APP Design’s Eliginet product is a secure platform for delivering information from multiple disparate sources to the desktop using Internet technologies. This proven, cost-effective system helps healthcare organizations reduce costs, address security and HIPAA compliance issues, and speed the delivery of information between partners. Eliginet’s focus is on the secure electronic exchange of information necessary to reduce administrative and clinical costs while improving the quality of health care.